my roommate and i are set on an equal payment plan with PSE&G for our gas and electric. every month we pay $172 regardless of our actual usage. in december, our balancing month, we will either owe them or they'll owe us once they review our actual usage vs. what we paid for throughout the year. fine.
so today i open this month's bill. it's the usual $172 so it's all fine. on each bill though, there's a section that shows you what you'd owe (or what they'd owe you) if this were your balancing month. it's usually around $175 or so that we'd owe them. This month it was over $500 more than that so i was confused. I go look at our actual usage for the month. electric is normal but the price for the actual usage of our gas is $719. being the smart, young woman that i am, i went and pulled the bills from the past few months to compare. our actual gas usage for July was $15, August $24 and change. So tell me, how does my actual gas usage go up $695 in one month?????
there's two explanations. 1. we have a gas leak or 2. PSE&G sucks. i'm banking on it being the latter because after sitting on hold with the stupid company for over an hour, the woman finally told me (in her bitchy attitude) to just "wait it out." So now i'm supposed to wait two billing cycles to see "if it evens out" because they "probably read it wrong." uhhh....isn't this your job? you should probably learn how to read it correctly so you don't charge me 30 times what i normally pay, douche.
granted, this doesnt affect septembers bill at all, but it could possible affect our balancing month if they don't stop being stupid. AND i'm not as concerned about the money as i am with our health. God forbid there's a gas leak that's causing this HUGE spike in our bill. if that's the case, i'd prefer not having to wait two billing cycles to "see if it evens out."
why are people so dumb?
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